Netflix Eliminates Profiles Feature

News Type: Event — Seeded on Thu Jun 19, 2008 11:11 AM EDT

Article Source: netflix.com

We will be eliminating Profiles, the feature that allowed you to set up separate DVD Queues under one account.

When? Profiles will be eliminated on September 1, 2008.

Why? While it may be disappointing to see this feature go away, this change will help us to continue to improve the Netflix website for all our customers.

Do I need to do anything? Consider moving all DVD titles in your Profiles Queues to your main account Queue. To do so, log-in and visit this page

How will this impact my account? On September 1, 2008:

All DVDs currently at home or in transit will be associated with the main account Queue
All Profiles rental history will be added into the main account rental history
Your additional Profile Queues will be eliminated. If you would like to keep a copy of each Profile Queue we recommend that you print them out
Prior to Profiles going away, we will also email you a copy of your Profile Queues
Profiles movie ratings and Profiles Friends connections will no longer be available
You will not be able to transfer your Profiles data to a separate new account
You will be able to set a maturity filter on the main account

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Groups: Movies, Etc., TV Lounge
Regions: none

What's this?

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3.4

{"commentId":2002638,"authorDomain":"DigitalRob"}

DigitalRob

WTF.

Another user at Digg says he called the company and this issue only affects 2% of Netflix users.

If 2% is the actual number, I'm guessing that most of these 2% are sophisticated users who cost the company money through continual activity, so the company probably isn't too worried about making us angry.

I mailed in my complaint here.

-Rob

{"commentId":2002638,"threadId":"293695","contentId":"1590927","authorDomain":"DigitalRob"}

3 votes

#1 - Thu Jun 19, 2008 11:16 AM EDT

{"commentId":2004674,"authorDomain":"dustin44444"}

dustin44444

I honestly never really used the profile feature. Out of curiosity, what did you use it for Rob?

{"commentId":2004674,"threadId":"293695","contentId":"1590927","authorDomain":"dustin44444"}

1 vote

#2 - Thu Jun 19, 2008 3:09 PM EDT

{"commentId":2006511,"authorDomain":"DigitalRob"}

DigitalRob

I have three members in my family that prefer vastly different genres. We have one list for each adult, and one for the kids, and we hold three movies at a time.

Eliminating profiles will mean constantly juggling our queue. Not a gigantic deal, but an inconvenience that isn't necessary.

-Rob

{"commentId":2006511,"threadId":"293695","contentId":"1590927","authorDomain":"DigitalRob"}

#2.1 - Thu Jun 19, 2008 6:55 PM EDT

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DIGITALROB

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Netflix Eliminates Profiles Feature

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